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SMN’s HISTORY OF RADIO: 1920 – 1937

I’ve been to so many broadcast conventions & conferences I’ve lost count. Early in my career I attended as a registrant. For the past 20+ years I’ve attended as a guest speaker. But I just realized something: Most radio people never have been to a large radio conference.

My first was a Billboard convention in New York. I was working in a tiny market in Florida, and on my salary I never would have thought of going if Billboard hadn’t done something sneaky: They nominated me Small Market Radio Personality of the Year.

The convention was held at the Plaza Hotel.

Plaza Hotel New York

The Plaza Hotel (In Happier Times)

Yes, that Plaza Hotel. I had to resist writing “…the fabled Plaza Hotel.”

Fabled or not, famous and synonymous with luxury as it was, my room there was…How shall I put this…?

Well, you’ve seen restrooms at truck stops? My Plaza Hotel room was almost as nice.

It was a pit.

A toilet.

Disgusting.

If you doubt me, just ask the cockroaches with whom I shared it.

I ate all my meals at the Burger King down the street — except for the Awards Banquet, emceed by the inestimable Gary Owens. I still recall his opening line: “Earlier today I had lunch here in the hotel, in the Snobbery Room….”

These days broadcast conferences tend to be much less lively affairs. Considerably less partying. Drastically fewer cool goodies. And gone are the days when a young DJ could eat an entire day’s worth of food by cruising the hospitality suites in the evening.

One modest tote bag stuffer in the early 1990s was a CD produced by Satellite Music Network: “The History of Radio.” SMN has transmogrified to ABC Music Radio. But that CD has sat on my shelf all these years. Here’s the first installment.

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O’DAY’S TRAVEL WOES #8: Is God Making Me Cough?

November, 1993: I had a very enjoyable day in Houston, conducting HOW TO CREATE MAXIMUM IMPACT RADIO ADVERTISING for the staff of KZFX, thanks to Mary Bennett and Dan Michaels.

When I conduct this seminar in-station (for salespeople as well as copywriters; it’s really a sales seminar), at the end of the day I take the group through an exercise that is great for generating fresh, appropriate ideas for specific accounts. What’s really nice about this exercise is I lead the group through it, but they come up with all the good ideas.

One of the account executives mentioned she was looking for an original concept for a mortgage company, encouraging people to take advantage of low interest rates by refinancing their homes. The group went through the exercise. They ended up with a concept that I think is wonderful:

The spot consists of a phone call between a man and his father-in-law; we hear only the son-in-law’s side of the conversation. He has called “Dad” to say they’ve refinanced at a lower rate, and with the money they’re saving they’re paying back all that “Dad” had loaned them for the down-payment…with interest.

Which means he can stop worrying about the house…stop telling them how to decorate…stop calling to inquire if they’ve rechecked the wiring or done another termite test….

It’s done lightly, not bitterly, but you can tell the father-in-law has been acting like it’s his house, not theirs.

I suggested the closing line of the commercial: “Oh, and Dad…You know our den — the room you used to call your study? Little Johnny is there right now, and do you know what he’s doing? He’s writing on the walls!”

(When I teach this seminar, I stress the importance of identifying the “core message” of the campaign. The group identified one possible core message inherent in refinancing as the idea of independence. Once we had identified that core message, the group was free to find a creative, fun way to demonstrate independence.)

Tuesday Weld

Tuesday Weld

When reporting on my travel woes, I like to include photographs whenever possible. I don’t have any for this week’s installment. So I’m emulating (i.e., ripping off) my friend Ken Levine; whenever he doesn’t have an appropriate photo for his blog post, he runs one of Natalie Wood. Tuesday Weld is my Natalie Wood.

The following week featured a quick, one-day trip to Phoenix, where I appeared on a panel at the Arizona Broadcasters Association convention. The topic of the panel? “Indecency and the Broadcast Media.”

The rest of the panel was comprised of broadcast attorney Howard Weiss of Fletcher, Heald & Hildreth….Robert Ratcliffe, Assistant Chief, Law, of the F.C.C.’s Mass Media Bureau…and a representative from a far right-wing group that believes the “left-wing liberal media” is out to corrupt America.

On that day, I had a terrible, relentless hacking cough. (I don’t smoke; it was the last stage of a bad cold.) Prior to the session, I was wracked with coughing.

In an effort to break the ice with the representative from the very conservative, fundamentalist group, I joked, “Gee, maybe God is trying to tell me something.” My intent was a little light humor, recognizing our differences in a friendly manner.

This gentleman responded in deadly seriousness, “Yes, maybe He is.”

That really ticked me off. “Oh, yeah?” I sputtered between hacks. “And what about when I’m not sick? Does that mean God changed His mind??”

The panel session itself, however, went pretty well; all sides were able to present their points of view, and there was no gunplay. (My cough? It retreated for the duration of the panel. Apparently adrenalin is an effective cough suppressant.)

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THIS MIGHT NOT BE THE ANSWER SHE EXPECTED

Question From A Reader:

I have been in radio, mainly in the news department, production and board op, for ten years. I have been a morning radio co-host for 5 years. I am out in the community representing the station often (festivals, remotes, etc). I still fill in for the news department as needed. I also write, voice and produce copy daily. I write all this to ask: What can I do to increase my worth at our station during these tough economic times?

If you’re asking in a career sense, then what you really need to do is increase the station’s awareness of your worth. Make sure they know what you do. When someone — a listener, a sponsor, an organization — compliments you, ask them to put it in an email to your station manager.

Unfortunately, at most stations it simply isn’t enough to be valuable. You’ve got to make sure they know you’re valuable — and the most effective way to communicate that is via third parties praising you to your manager.

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If you attended today’s teleseminar:

How was it? What did you learn? New stuff, or just the same tired old “sales training 101” stuff you’ve heard for years?

You (or your employer) had to pay to attend. Do you expect to make a profit on that investment? Do you feel better equipped to take control of the your next conversation with a gatekeeper?

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I’ve been looking for a copy of this for years. I remember the commercial from when it originally aired — which was before anyone ever heard of Dustin Hoffman. (Okay, anyone outside of the world of Off Broadway theatre, where he was considered a genius.)

In my Hypnotic Advertising seminar, I teach the value of what I call “Anticipatory Surprise”: The first time you experience the commercial, it’s a surprise. Afterward, each time you hear (or in this case, see) the spot you gleefully anticipate that surprising moment.

I also point out that the enjoyment is not of the surprise itself but rather of the moment immediately before the character reacts. I think you’ll see what I mean the second time you watch this. (Sorry about the poor quality. But after all these years of searching, I’ll settle for this until I find a better version.)

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