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RADIO AD COPYWRITING PRINCIPLE: Specificity

If you want to be believed, don’t talk in generalities; be specific.

Which do you find more believable:

At Ed’s Real Barbecue Restaurant, we slow-cook our meat longer than most other restaurants…and you can taste the difference!

or

At Ed’s Real Barbecue Restaurant, we slow-cook our meat for 17 and 3/4 hours…and you can taste the difference!

Moses didn’t descend Mount Sinai with “some” commandments; he brought exactly ten.

Baskin-Robbins doesn’t offer “a bunch” of flavors; they offer “31.”

Other Examples You Can Use In Your Commercials

“In and out in just 20 minutes.” (Automobile lube job, tire service, oil change, etc.)

“At Ed’s Bank, we know that time is your most precious, irreplaceable commodity. That’s why we’re pleased to report that 94% of our customers spend no more than 2 and one-half minutes in the teller line. As for the other 6% …. Believe me, we’re working on them, too.”

“The all-new Blattmobile gets 34.6% better mileage than any other car in its class.”

“93% of our laser eye surgery patients go back to work the very same day.”

Instead of saying you’ve got the biggest selection,” prove it by quantifying it:

Ninety-three different models of flat screen TVs

Shoes from 46 different leading manufacturers

168 different entrees on our dinner menu

How effective is this technique?

It’s been proven to increase the results in 89.7% of the commercials it’s been applied to.

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HOW NOT TO BEGIN A RADIO ADVERTISING SALES CALL

how to sell radio advertisingRecently I spoke with a dentist who had called a local radio station to talk about advertising with them.

When the account executive showed up at the dentist’s office, the A.E.’s first question was:

“How much were you thinking of investing?”

(Sigh.)

Are you embarrassed? I sure am.

What I Want My Doctor To Ask

“So, what seems to be the problem, Dan?”

What I DON’T Want My Doctor To Ask

“So, how much money were you thinking of spending here today?”

In this particular case — with the prospect having initiated the contact with the  station —the radio salesperson’s first question should have been:

“What is it you want to accomplish?”

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OLDIES RADIO MORNING SHOW WITHOUT A CLUE

radio morning show tipsMorning show on a major market oldies radio station.

Dionne Warwick’s “Walk On By” fades out.

HOST:  Suzie Sidekick, Entertainment Reporter — that song was written by someone who visited us here a few years ago. Can you tell us who?

SUZIE:  Uh….No.

HOST:  C’mon!

SUZIE:  Holland-Dozier-Holland?

HOST:  No.

SUZIE: (desperation in her voice) Paul Anka?

Clue #1:  The radio station didn’t “cast” the show properly.

Suzie Sidekick is too young to know and apparently not smart enough to learn the music that is the only thing that oldies station offers its audience.

(Trust me, no one turns them on to hear her “entertainment reports,” which consist of her reading wire service stories about people in show business.)

Clue #2:  If you’re the radio morning show host, you never ask a factual question of anyone whose job can be considered “news” or “information” — unless you know in advance the person can answer the question.

Sure, this could have been some sort of running bit, a set-up where Suzie Sidekick was a character never knows the answer.

But it wasn’t. It was just sloppy, bad radio.

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where to sell old iphonesHere’s a refreshing example of how to advertise a website via broadcast advertising.

In this case, it’s on television. But the same rules apply an effective radio commercial.

The Targeted Consumer Should Identify With The Person Giving The Testimonial.

This guy is young…ish. Contemporary but not attempting to be trendy. Casual but not a slob. Enthusiastic but not a goofball.

The set representing his home is uncluttered but comfortable. The guitar resting against the wall, the splashes of color. A college kid can identify with him; so can a young professional.

“The Modest Advertiser”

That’s the term I apply to advertisers who are smart enough to recognize their name is not the most important thing in the consumer’s life.

Instead of opening with, “I’m so glad I found Gazelle.com,” he says, “A friend told me about Gazelle.com.” He’d never even heard of the company…until a friend mentioned it to him.

“The Offer”

“They paid me cash for my used iPhone.” That’s what Gazelle.com will do — buy (some of) your old smartphones or other electronic gadgets.

Successful Advertising Intersects Common Human Behavior.

“I would just keep my old phones in this drawer.”

You don’t happen to have a drawer where keep your old cell phones and stuff, do you?

Advertising Solves Problems.

“Is there a place that will buy my old iPhone or iPad or Android?”

“What am I supposed to do with all these gadgets that I no longer use but were too expensive for me just to throw out?”

This commercial addresses those problems head on.

How It Benefits The Consumer

Getting cash for your otherwise useless iPhone is a pretty obvious benefit. But they dimensionalize it by having him point out that he used the cash he got for his old iPhone to help pay for his new iPhone.

(Think about all the television and radio ads you’ve heard where they’d oh-so-cleverly list all the “funny” things you could do with that $150.)

Overcomes Objections

When first you hear of a service such as this, you probably think, “Oh, it must be a hassle. First I’ve got to figure out how to ship to them….”

As a Gaselle.com user, I can tell you that they really do make it super easy. You can find out online exactly what (if anything) they’ll pay for your phone. They send you a pre-addressed, prepaid mailer to ship your phone to them. And they pay you quickly.

And he comes right out and says: “They made it so easy. Shipping was free. They paid me fast.”

Specifics Convince.

He doesn’t say, “I got some money for my old iPhone.” He says, “My phone was worth a hundred and fifty bucks.”

Call To Action

Instead of saying, “Visit our website for more details,” they ask:

“What’s your iPhone worth?”

And then the guy says, “You can find out at Gazelle.”

He gives you a specific reason to go to the website (find out what your iPhone is worth) and what to do there (again, find out what your iPhone is worth).

Of course, this commercial probably won’t win any big awards.

It’ll just drive targeted traffic to the advertised website.

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funny Facebook etiquette manners videoI shared this on my blog a few months after I joined Facebook.

I offer it again here in my intermittently unending attempt to Save Our Planet.

Here’s a (real) guide to Twitter for Radio.

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