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SOME VOICEOVER QUESTIONS WE MIGHT NOT ASK HARLAN

Gaylord Villers is a strategic planner and a friend of Harlan Hogan. When he heard about Harlan’s “Should I Start My Own Voiceover Business in 2009?teleseminar, he offered these starter questions.

  • Everyone says I have a really good voice; don’t you think this is a slam-dunk for me?

  • Would you mind if I like “rode with you” for a few days to master this business? I might even have some ideas for you. I’d need a place to stay, though.

  • My wife is really hot. Should I bring her to auditions? She’d do anything to get me work.

  • How do you handle V/O groupies? Is this a big distraction for you?

  • I’m semi-retired, and all I’d need is one $500 gig per day. This should be pretty easy to get, right?

  • People say I can sound just like William Shatner. Should I promote this talent now or wait until he dies?

  • By the way, I can sound just like you, too. Why not let me work in your place on your days off — I’ll cut you in.

  • With all the aging baby boomers, I predict there will be a Nursing Home Network (aka Assisted Living Radio) — at the end of your radio dial. Can I help you move into this? Then I can take your jobs that need a younger voice. Let’s get together.

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Bayern 3

September, 1994 (continued): After surviving the attack of killer bees in my hotel room in Frankfurt, Germany, I flew to Munich, where I conducted my AIR PERSONALITY PLUS+ seminar for Jim Sampson and the staff of Bavarian Radio.

This was a very short visit — less than 24 hours — so, once again, I didn’t do any sightseeing. Jim did, however, treat me to a very nice Italian lunch and later procured an American-style submarine sandwich for me to eat on the plane that evening.

(That’s a great way to drive your fellow passengers crazy: “You mean you didn’t get one? They were handing them out as we boarded; go ask the flight attendant if she has any left.”)

When Jim picked me up at the airport and we went to his car, he asked, “Do you want to drive?” Seeing my puzzlement, he explained, “Most American visitors want to drive on the autobahn — where there are no speed limits.

Although the opportunity to drive an unfamiliar road at high speeds while exhausted and surrounded by speed demon American tourist drivers certainly was tempting, I left the driving to Jim.

Before retiring that evening, I turned on the TV in my hotel room and was introduced to a German tv show called Nachtshow — “Night Show.” I featured a guy with a goofy grin, seated at a desk in front of a backdrop depicting a big city, bantering with his bandleader, and reading a nightly “Top 10 List.”

Sound a bit familiar? They took The Late Show With David Letterman and translated it into German. (I didn’t watch long enough to see if they had a German Larry “Bud” Melman.)

At the end of our seminar, I returned to the airport to fly to Leipzig, Germany, for the Leipzig Radio Show. Now, I’m always hearing people talk about running into some colleague or friend at an airport, but this never has happened to me… until I checked in with Lufthansa for my flight to Leipzig. As I approached the counter, I heard a voice exclaim, “Dan O’Day!”

Turning, I saw Gert Zimmer of BCI, the big German radio consulting firm. Of course, this really wasn’t such a great coincidence; he was booked on the same flight as I, to attend the same conference.

I believe in all of my previous travels, I had been paged in an airport only once… again, until this trip. While waiting for my bags to appear inside the small airport in Leipzig, a voice on the intercom intoned, “Den O’Deh…Den O’Deh”…. with a lot of German words I didn’t understand. It turned out to be the driver of the sedan that had been sent to pick me up. But I’m confident that the others in the airport were suitably impressed at how important I must be to have been paged.

Leipzig is in eastern Germany and had been staunchly communist until just a few years earlier. I had no idea what to expect. The city was constantly under construction, which made an automobile trip of even a short distance potentially very time consuming.

I had hoped to find time to walk around the city (among other things, Leipzig is where Johann Sebastian Bach worked as a church choirmaster), but the conference took up all of my time. Based upon my media-induced perceptions of “East Germany,” I was fully prepared to be housed in a dreary, primitive hotel with virtually none of the amenities that Westerners take for granted.

Instead, I discovered that the Hotel Intercontinental was a wonderful, first-class hotel — certainly the finest I stayed at during my entire trip and one of the best I’ve ever experienced.

One neat touch that I still haven’t seen anywhere else: The guest room hallways were dark…until someone entered. A sensor instantly reacted to any motion, and immediately the hallway was completely lit.

Wherever I travel, I practice saying “thank you” in that country’s language. As you know, “thank you” in German is “danke shoen.”

As an odd result, throughout my entire Leipzig visit I — completely against my will — kept finding myself humming that stupid Wayne Newton song, “Danke Shoen.” (Every now and then I’d catch myself humming it aloud. If anyone overheard this, they were kind enough to pretend not to have noticed.)

It was at the Leipzig Radio Show that I ate my first real, traditional East German meal: goulash, sausage and cabbage. (It was pretty good. Even if you don’t believe me.)

On the second night, there was a big reception for speakers and attendees. (I was there to participate in panel sessions on Morning Shows and Station Promotions and also to present a seminar on Creating Radio Commercials That Sell.) It was held at the Auerbachs Keller, a restaurant old enough to have been immortalized in print by Dante. (The food was okay. The ice cream was great.)

Auerbachs Keller

Auerbachs Keller is among an arcade of restaurants and bars. I popped into one to get a soft drink, and it was there I learned how to tip a German barman. You don’t leave the tip on the counter. When you pay your bill, you tell him how much to give back to you.Same with a taxi driver. Rather than the driver handing you your change and your then slipping him or her the tip, you tell the driver how much to keep.

With one driver, I made the mistake of telling him how much to give back to me (his English was as limited as my German). Out of five marks change, I wanted him to keep one and give me four. So I said, “Give me four back, please.” Thinking he was following my instructions, he kept four and gave me one. (No, I really don’t think he deliberately “misunderstood;” I just didn’t have the mechanics of German tipping quite right.)

Two lasting visual impressions of Leipzig, as viewed in 1994 during my various taxi rides between the hotel and the conference site:

1) The many identical block-like apartment buildings, each consisting of scores of identical apartments, each building the same as the rest. (The communist influence.)

2) Quite a few dilapidated residential buildings — damaged roofs, cracked walls — that would be condemned in the West but obviously were occupied, despite the structural weaknesses.

Next week: The infamous incident at Leipzig Airport — where a certain radio consultant’s alleged sense of humor almost got me arrested.

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RADIO PERSONALITY INTIMIDATED BY LARGER MARKET

Reach Through The Microphone And Grab A Body Part

A Reader Asks:

I’ve been working in radio for two years, and both of those years were in a small market. I’ve since accepted and have started working as a midday personality in a large market. Considering my lack of experience, both as a major market talent and as an on-air personality altogether, I feel like I’m a little out of my league.

I understand that they wouldn’t have hired me if I wasn’t what they were looking for, however I could use some advice on exactly what is expected of a personality in a major market.

I know I can do this, I am confident that I can do this, but I could use your help. Do you have any guidelines, suggestions, or advice?

Dan Replies:

Forget about the market size. Your job in a large market is the same as your job in a small one: to make a personal connection with your listeners, daily. To reach through the microphone, grab them by the throat (or other body part), and gently (or not so gently) shake them.

In middays, to help make their work time (whether in a place of business or at home) go by more quickly. To offer entertainment and a degree of human companionship.

It should not take more than a few months at your new job for you to realize (perhaps with some disappointment) that your large market co-workers offer the same mixture of talented/non-talented, professional/unprofessional, motivated/lazy, creative/imitative that you experienced in your small market station.

What matters is your relationship with your listeners. And small market listeners are no different than large market listeners.

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WHO KILLED RADIO’S GOLDEN GOOSE?

You know the story about The Goose That Laid The Golden Egg? It’s about, uh…a goose. And I guess it laid golden eggs, and people did stuff that caused the golden eggs not to be laid any more. The end.

Fine, go look it up if you want more details. But the moral has something to do with greed and ignorance and shortsightedness.

Gosh, why does that remind me of the way large companies are running U.S. radio stations?

Today a well-known, veteran radio salesperson who wishes not to be identified drew my attention to a Stupid Radio Trick I really hadn’t considered (because my focus usually is on the radio advertising message, not the radio sales system).

The Way Commercial Radio Used To Be. (You know, back when you had to try really hard to lose money operating a radio station? Back when we had news departments, live humans answering the phones, and actual, honest-to-goodness programming variety — vs. a vapid slogan that falsely claims variety?)

“Mr. Merchant, your commercial will air 40 times per week on our station, so people will hear it repeatedly. We call that ‘frequency,’ and it’s one of radio’s great strengths.

“Also, the commercial we air will be designed specifically for our listeners. That’s to make sure the message matches the audience. No sense in playing a rock ‘n’ roll commercial for listeners who prefer classical music, is there? Ha ha, of course not!”

The Way Corporate Commercial Radio Is Today. (But completely unrelated to the fact that stations are struggling to keep their heads above water.)

“Ms. Merchant, we’re going to spread your 40 weekly commercials across all six of our local stations. That way LOTS of people will hear your commercial…once. Or maybe even twice, if you’re lucky. We call that ‘selling a package to clients who don’t know better.’

“Plus, to minimize cost and maximize efficiency, your one commercial will run ‘as is’ on all six stations. Heck, if a commercial message works well with our Soft AC listeners, I can’t think of any reason it wouldn’t also communicate effectively to our Hip Hop audience.”

So let’s review our game plan: A (usually) lame commercial, heard not often enough by the wrong audience.

How could that not be working?

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An incredibly bad radio commercial:

For the first 30 seconds of this spot, it seems to be about fashion. Finally we realize they’re not talking about style; they’re talking about…uh, snow? Skiing? Boarding? Incredible deals?

One of a kind packages on lodging and lift tickets

Oh, really? What exactly are “one of a kind packages”? They’ve created a different package for each customer?

Colorado’s legendary snow is back.

Ah, yes, the legend of Colorado snow. No one knows for sure if it’s true, but what a wonderful story it is, handed down from generation to generation.

By popular demand

By popular demand, winter has returned? Perhaps that could be the basis of a cute commercial conceit. But as a single line that comes from nowhere and leads nowhere?

Endless sunshine

Well, dadgum! I’d a-thunk the sunshine disappears plum near every evening in Colorado in the winter. The things you learn from radio advertising.

“Amazing” ski resorts

Unless you’re referring to Kreskin, Randi, or The Amazing Race, only an amateur uses “amazing” to describe the advertised product or service. “Amazing” can be applied — with equal lack of effect — to virtually any product or service. (And while we’re at it: I’m sure Colorado’s ski resorts are quite nice. I have a hunch, however, that no experienced skiier or boarder is “amazed” by them.)

Confusing the audience is not a good thing:

First it was black. Then brown became the new black. Until grey became the new brown.

Were Colorado’s ski resorts previously black, brown and grey? What the heck are they talking about? Even if that makes sense to fashionistas (I wouldn’t know), it doesn’t make sense to skiiers and boarders.

Skiing is a kinesthetic experience: movement, speed, twists & turns, skis on snow, air rushing past. Why are they spending all that effort trying to get us to visualize “white” rather than to feel the sensation of skiing?

The male voice repeatedly focuses the listener’s attention not on skiing, not on skiiing in Colorado…but on the meaningless phrase, “winter white.” And we can hear him trying to sound cool. (Hint: If people can hear you trying to sound cool, you don’t.)

That ludicrous attempt at sounding cool combines with the amateurish echoing of “winter white” by the female voice. (I’m not certain, but that female sounds an awful lot like the woman delivering the body of the copy.) What is this: A commercial running on a major Los Angeles radio station or a college student’s first effort in Production 101?

The overall impact is smug. They sure sound impressed with themselves, don’t they?

Even their slogan (at the end) is unfocused:

See, do, eat, stay, go.

Is that specific to Colorado skiing?

Knott’s Berry Farm: “See, do, eat, stay, go.”

South of the Border: “See, do, eat, stay, go.”

South Dakota: “See, do, eat, stay, go.”

What is their Call To Action?

Be a part of the phenomenon.

Oh, okay, right. I’ll do that.

Advertising solves problems.

What problem does this commercial solve?

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