{"id":9931,"date":"2011-06-01T00:29:47","date_gmt":"2011-06-01T07:29:47","guid":{"rendered":"http:\/\/danoday.com\/blog\/?p=9931"},"modified":"2011-06-02T00:02:09","modified_gmt":"2011-06-02T07:02:09","slug":"radio-expert","status":"publish","type":"post","link":"https:\/\/danoday.com\/blog\/2011\/06\/radio-expert\/","title":{"rendered":"HOW TO KNOW IF YOU REALLY ARE A RADIO EXPERT"},"content":{"rendered":"<p>You judge a person&#8217;s expertise not by his ability to pontificate, to use big words, or to wave an impressive resume in your face.<\/p>\n<p>You judge a person&#8217;s expert is by his ability to make accurate predictions.<\/p>\n<p>On many occasions I&#8217;ve had a program director play an aircheck for me &#8220;cold&#8221; \u2014 with my having no previous knowledge of the air talent. And I&#8217;ve consistently been able to pick out the jocks who have especially strong relationships with their listeners.<\/p>\n<p>Once I was brought in to consult with an ad agency. The entire creative and sales staff was gathered in the conference room, and the agency head opened the session with a surprise challenge:<\/p>\n<p><em>&#8220;I&#8217;d like to play you two different Direct Response commercials for the same client and see if you can tell me which performed better in the marketplace.&#8221;<\/em><\/p>\n<p>How&#8217;s that for pressure? If I guessed wrong, my credibility surely would be blown for the rest of the visit.<\/p>\n<p>Fortunately, one spot seemed much stronger than the other.<\/p>\n<p>Even more fortunately, I knew why it should have generated a greater response.<\/p>\n<p>I made my prediction.<\/p>\n<p>Luckily (yes, it&#8217;s a combination of skill and luck), I was right.<\/p>\n<p>And everyone else thought, <em>&#8220;Wow, this guy really is an expert!&#8221;<\/em><\/p>\n<p>Did you add three &#8220;sure-fire hits&#8221; in a row&#8230;That flopped? Maybe you&#8217;re not yet a Music Expert.<\/p>\n<p>Did your massive, cume-building promotion \u2014 which was executed exactly to your specifications \u2014 fail to add a single listener? Maybe you&#8217;re not yet a Promotions Expert.<\/p>\n<p>Have the last three morning shows you hired failed miserably? Maybe you&#8217;re not the best judge of morning talent. Or maybe you need to grow as a morning show coach.<\/p>\n<p>The ultimate example in my memory of The Emperor\/Expert&#8217;s New Clothes occurred in 1994, when a religious sect called the Branch Davidians was in a stand-off with the U.S. government.<\/p>\n<p>The FBI enacted a plan of action, and 75 to 80 (depending upon which source you believe) sect members died.<\/p>\n<p>When asked if the FBI&#8217;s plan was flawed, a member of the FBI team told a reporter, <em>&#8220;It was a perfectly good plan. We had no way of knowing how irrationally the people inside would react.&#8221;<\/em><\/p>\n<p>Um, excuse me. But a perfectly good plan&#8230;works.<\/p>\n<p>The FBI guy blamed the Branch Davidians for not reacting the way the FBI expected them to.<\/p>\n<p>Just as a dumb radio program director blames the audience for not reacting to a program, promotion or feature the way the PD expected them to.<\/p>\n<h3 style=\"text-align: center;\">Learn What Caused Your Failed Predictions.<\/h3>\n<p>Wrong predictions are the result of one of three causes:<\/p>\n<ul>\n<li>Not Enough Information<\/li>\n<li>Bad Information<\/li>\n<li>Erroneous Interpretation of Information<\/li>\n<\/ul>\n<p>If your prediction was wrong due to not enough information, was that because:<\/p>\n<ol>\n<li>There simply wasn&#8217;t enough information available?<\/li>\n<li>You didn&#8217;t try hard enough to obtain it?<\/li>\n<\/ol>\n<p>If your prediction was wrong due to bad information, was that because:<\/p>\n<ol>\n<li>You relied on the wrong information supplier?<\/li>\n<li>You researched the wrong questions?<\/li>\n<li>You researched the wrong marketplace (audience)?<\/li>\n<li>You rigged the research to produce the results you wanted to see?<\/li>\n<\/ol>\n<p>If your prediction was wrong due to erroneous interpretation of the information, was that because:<\/p>\n<ol>\n<li>You were unqualified to interpret it?<\/li>\n<li>You relied on someone else who was unqualified to interpret it?<\/li>\n<li>You made the information fit what you wanted it to suggest?<\/li>\n<\/ol>\n<p>Edison Media Research&#8217;s <a href=\"http:\/\/danoday.com\/atwork\"><strong>Larry Rosin<\/strong><\/a> fondly recalls a trade advertisement for one research company. It featured a testimonial from a programmer who said:<\/p>\n<blockquote><p>&#8220;I wanted to get Simon &amp; Garfunkel off my radio station, but I didn&#8217;t have the research to back me up. They kept testing well with my audience, but finally Company X did the research that proved my listeners didn&#8217;t really like Simon &amp; Garfunkel, which allowed me to take them off my station.&#8221;<\/p><\/blockquote>\n<p>And Larry remembers thinking:<\/p>\n<p>&#8220;<em>Pay me; I&#8217;ll get them off! I&#8217;ll go right into the studio and take them out, if it&#8217;s that important to you. You don&#8217;t need a research methodology to tell you to take them off.&#8221; <\/em><\/p>\n<p>You&#8217;d be surprised how many radio programmers and managers say to their research companies, <em>&#8220;I need a study that proves&#8230;.&#8221;<\/em><\/p>\n<p>That&#8217;s not research. It&#8217;s propaganda.<\/p>\n<p>Propaganda has its uses. But if as a programmer you confuse it with research, you&#8217;re in trouble.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You judge a person&#8217;s expertise not by his ability to pontificate, to use big words, or to wave an impressive resume in your face. You judge a person&#8217;s expert is by his ability to make accurate predictions. On many occasions I&#8217;ve had a program director play an aircheck for me &#8220;cold&#8221; \u2014 with my having [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-9931","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>HOW TO KNOW IF YOU REALLY ARE A RADIO EXPERT - DAN O\u2019DAY TALKS ABOUT RADIO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danoday.com\/blog\/2011\/06\/radio-expert\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HOW TO KNOW IF YOU REALLY ARE A RADIO EXPERT - DAN O\u2019DAY TALKS ABOUT RADIO\" \/>\n<meta property=\"og:description\" content=\"You judge a person&#8217;s expertise not by his ability to pontificate, to use big words, or to wave an impressive resume in your face. 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