{"id":7337,"date":"2010-09-30T00:05:26","date_gmt":"2010-09-30T07:05:26","guid":{"rendered":"http:\/\/danoday.com\/blog\/?p=7337"},"modified":"2010-09-29T22:56:55","modified_gmt":"2010-09-30T05:56:55","slug":"commercial-radio","status":"publish","type":"post","link":"https:\/\/danoday.com\/blog\/2010\/09\/commercial-radio\/","title":{"rendered":"AN OWNER&#8217;S ATTITUDE THAT IS KILLING COMMERCIAL RADIO"},"content":{"rendered":"<a href=\"http:\/\/danoday.com\/blog\/wp-content\/uploads\/2010\/09\/AdSalesman.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-medium wp-image-7346\" title=\"radio advertising sales\" src=\"http:\/\/danoday.com\/blog\/wp-content\/uploads\/2010\/09\/AdSalesman-300x300.jpg\" alt=\"radio commercials sales\" width=\"300\" height=\"300\" srcset=\"https:\/\/danoday.com\/blog\/wp-content\/uploads\/2010\/09\/AdSalesman-300x300.jpg 300w, https:\/\/danoday.com\/blog\/wp-content\/uploads\/2010\/09\/AdSalesman-150x150.jpg 150w, https:\/\/danoday.com\/blog\/wp-content\/uploads\/2010\/09\/AdSalesman.jpg 320w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a>\n<p>A radio station owner\/manager once told me it&#8217;s stupid to invest in training for the people who actually create the radio commercials because, in her words<span style=\"color: #000000;\"><span style=\"font-family: Georgia,&amp;amp;amp;\">:<\/span><\/span><\/p>\n<blockquote><p>&#8220;Radio is a sales-driven business.&#8221;<\/p><\/blockquote>\n<p>And that&#8217;s the problem: For her \u2014 and for many like her \u2014 the business of radio is all about selling commercials.<\/p>\n<p>And if you continue to see radio as a sales-driven business, you&#8217;ll continue to fight each other for your share of that pathetic six or eight cents of the advertising dollar.<\/p>\n<p>But if you see radio as a <strong>results-driven<\/strong> business, your entire model changes. If you focus on delivering measurable, profitable results for your clients, you&#8217;ll get <strong>more<\/strong> than 6% &#8211; 8% of the business.<\/p>\n<p>If you see radio as a sales-driven business, then you pour all of your resources into putting as many salespeople on the street as possible. And if your station invests in training, it invests only in <strong>sales<\/strong> training: prospecting, cold-calling, getting past the gatekeeper, overcoming objections, closing techniques, etc.<\/p>\n<p>But let&#8217;s do the math:<\/p>\n<p>You&#8217;ve got more salespeople on the street, so you should be making more sales than you used to.<\/p>\n<p>And you give them all sorts of sales training: You send them to seminars &amp; conferences, you buy them books and CDS and DVDs and online training to help them sell better.<\/p>\n<p>So&#8230;.More salespeople, selling more because of the continuing sales training you give them.<\/p>\n<p>So you must have an ever-growing client base, right? I mean, all these salespeople out there on the street every day, using their finely honed sales skills&#8230;.Your active client base must be bursting at the seams.<\/p>\n<p>I assume you&#8217;re 100% sold out, the Law of Supply &amp; Demand has practically forced you to keep raising your rates, and you don&#8217;t have room for any new clients&#8230;.Right?<\/p>\n<p>Oh.<\/p>\n<p>Why not?<\/p>\n<p><strong>Attrition<\/strong>. Yesterday&#8217;s clients who are not today&#8217;s clients. Today&#8217;s clients who will not be tomorrow&#8217;s clients. Why?<\/p>\n<p>Because they&#8217;re not getting the results they need to justify the expense of advertising with you.<\/p>\n<p>Because for too many of them, advertising is an expense, rather than an investment.<\/p>\n<h3 style=\"text-align: center;\">What&#8217;s the difference between an expense and an investment?<\/h3>\n<p>An expense is money out the door.<\/p>\n<p>An investment is money out the door that comes back later&#8230;and brings some new friends along.<\/p>\n<p><!--more--><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A radio station owner\/manager once told me it&#8217;s stupid to invest in training for the people who actually create the radio commercials because, in her words: &#8220;Radio is a sales-driven business.&#8221; And that&#8217;s the problem: For her \u2014 and for many like her \u2014 the business of radio is all about selling commercials. And if [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-7337","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>AN OWNER&#039;S ATTITUDE THAT IS KILLING COMMERCIAL RADIO - DAN O\u2019DAY TALKS ABOUT RADIO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danoday.com\/blog\/2010\/09\/commercial-radio\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AN OWNER&#039;S ATTITUDE THAT IS KILLING COMMERCIAL RADIO - DAN O\u2019DAY TALKS ABOUT RADIO\" \/>\n<meta property=\"og:description\" content=\"A radio station owner\/manager once told me it&#8217;s stupid to invest in training for the people who actually create the radio commercials because, in her words: &#8220;Radio is a sales-driven business.&#8221; And that&#8217;s the problem: For her \u2014 and for many like her \u2014 the business of radio is all about selling commercials. 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