{"id":607,"date":"2009-06-26T00:05:21","date_gmt":"2009-06-26T07:05:21","guid":{"rendered":"http:\/\/danoday.com\/blog\/?p=607"},"modified":"2009-09-03T23:52:15","modified_gmt":"2009-09-04T06:52:15","slug":"o%e2%80%99day%e2%80%99s-travel-woes-37-the-miracle-of-old-jambalaya","status":"publish","type":"post","link":"https:\/\/danoday.com\/blog\/2009\/06\/o%e2%80%99day%e2%80%99s-travel-woes-37-the-miracle-of-old-jambalaya\/","title":{"rendered":"O\u2019DAY\u2019S TRAVEL WOES #37: The Miracle of Old Jambalaya"},"content":{"rendered":"<p><strong>February, 1995:<\/strong> February usually is very busy for me, and this year was no exception. The month began with a trip to Nashville to speak at the Association of Music Personnel in Public Radio (my second appearance there).<\/p>\n<p>Due to odd airline schedules, I found myself with almost an entire \u201cfree day\u201d; I spoke in the morning but did not leave town until the following day. I cajoled a couple of desk clerks into suggesting a restaurant worth leaving the hotel for, and they recommended Bro\u2019s Cajun Cuisine (Murphy Road &amp; Cherokee \u2014 this was before they moved to their larger, fancier digs).<\/p>\n<div id=\"attachment_608\" style=\"width: 455px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-608\" class=\"size-full wp-image-608\" title=\"Bro\u2019s Cajun Cuisine\" src=\"http:\/\/danoday.com\/blog\/wp-content\/uploads\/2009\/06\/BrosCajunCuisine.jpg\" alt=\"Bro\u2019s Cajun Cuisine\" width=\"445\" height=\"266\" \/><p id=\"caption-attachment-608\" class=\"wp-caption-text\">Bro\u2019s Cajun Cuisine<\/p><\/div>\n<p>I took a taxi for the two-mile ride. Bro\u2019s looked like a typical diner from a movie: 10 tables, very informal. In fact, it was the first restaurant I\u2019d encountered that instead of having napkins for its customers put a roll of paper towels on each table. And forget about asking for a non-smoking section.<\/p>\n<p>To my great disappointment, a sign inside Bro\u2019s indicated they serve jambalaya only on Wednesdays; this was a Friday. On a hunch, I asked if they had any left over from a couple of days earlier&#8230;and they did. (Jambalaya gets better with age.) Not the best I\u2019ve ever had, but worth the 2-mile walk back to the hotel.<\/p>\n<p>A few days later I flew to Vancouver, B.C., to work with <span style=\"color: #0000ff;\"><strong>Brad Phillips<\/strong><\/span> and the air staff of CISL\/CKZZ. On the first day we had an air talent seminar for the entire staff. On the second day I got up very early and sat in \u2014 silently \u2014 on the Z95 morning show.<\/p>\n<p>(More and more stations had begun doing it this way. The first day gives me a chance to work with the entire staff while allowing the morning hosts to become comfortable with the idea of my being in the studio the next day. Actually being in the control room with them leads to structural insights &amp; ideas that I wouldn\u2019t get by listening from my hotel room.)<\/p>\n<p>Brad had a brilliant technique for handling complaint calls: When a listener would call with any kind of complaint, the receptionist was instructed to put the call through to Brad immediately. If he was in a meeting, the receptionist was instructed to <strong>interrupt the meeting<\/strong> so Brad could take the call. What a great way to communicate that you truly do want to hear from your customers when they have a problem.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>February, 1995: February usually is very busy for me, and this year was no exception. The month began with a trip to Nashville to speak at the Association of Music Personnel in Public Radio (my second appearance there). Due to odd airline schedules, I found myself with almost an entire \u201cfree day\u201d; I spoke in [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-607","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>O\u2019DAY\u2019S TRAVEL WOES #37: The Miracle of Old Jambalaya - DAN O\u2019DAY TALKS ABOUT RADIO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danoday.com\/blog\/2009\/06\/o\u2019day\u2019s-travel-woes-37-the-miracle-of-old-jambalaya\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"O\u2019DAY\u2019S TRAVEL WOES #37: The Miracle of Old Jambalaya - DAN O\u2019DAY TALKS ABOUT RADIO\" \/>\n<meta property=\"og:description\" content=\"February, 1995: February usually is very busy for me, and this year was no exception. 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