{"id":49,"date":"2008-07-25T00:03:00","date_gmt":"2008-07-25T07:03:00","guid":{"rendered":"http:\/\/danoday.com\/blogWORDPRESS\/2008\/07\/25\/career-advice-when-you-screw-up\/"},"modified":"2008-07-25T00:03:00","modified_gmt":"2008-07-25T07:03:00","slug":"career-advice-when-you-screw-up","status":"publish","type":"post","link":"https:\/\/danoday.com\/blog\/2008\/07\/career-advice-when-you-screw-up\/","title":{"rendered":"CAREER ADVICE: WHEN YOU SCREW UP"},"content":{"rendered":"<p><span style=\"font-size:130%;\"><br \/><\/span><\/p>\n<p><span style=\"font-size:130%;\">One of the first emails I read this morning upset me.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Someone had inadvertently ripped off my intellectual property. It was obvious that he didn&#8217;t realize he was doing something wrong, because he told me about in the email.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Because I knew he had good intentions and, in fact, is a fan of my work, I chose the wording of my response very carefully. I wanted to make sure this never happened again, but I didn&#8217;t want to offend him.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Before sending my email response, I scrutinized it one more time. I didn&#8217;t see how I could make the tone any more kind while still retaining the core message: &#8220;Don&#8217;t do that again.&#8221;<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Satisfied that I had been as diplomatic as I possibly could be, I sent the email.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Here&#8217;s a neat trick when you&#8217;re telling a story: <\/span><\/p>\n<p><span style=\"font-size:130%;\">Allow the audience to think they already know how it&#8217;s going to end. Y&#8217;know, kinda like the way you think you know where this story is going&#8230;.<\/span><\/p>\n<p><span style=\"font-size:130%;\">Even though you&#8217;re mistaken. It&#8217;s going in a different direction.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">A couple of minutes after I hit the &#8220;Send&#8221; button, I wondered if I had misinterpreted his message. A little checking revealed that he hadn&#8217;t done anything wrong at all \u2014 not even inadvertently.<\/span><\/p>\n<p><span style=\"font-size:130%;\"> What he had done was completely legit and could only help me.<\/span><\/p>\n<p><span style=\"font-size:130%;\"><span style=\"font-weight: bold;\">Question:<\/span> If you were I, what would you have done as soon you had realized your error?<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">I hope you didn&#8217;t say, &#8220;Send him another, apologetic email as soon as possible.&#8221;<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">That wouldn&#8217;t have been enough.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">I grabbed the phone and called him.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">When you screw up:<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">1.  Fix it fast.<\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">2.  Make sure the &#8220;victim&#8221; knows you appreciate the seriousness of your mistake. Most of us don&#8217;t like to be falsely accused of bad behavior. It stings, a lot. <\/span><span style=\"font-size:130%;\"><\/span><\/p>\n<p><span style=\"font-size:130%;\">Sending a simple, &#8220;Hey, sorry, my mistake&#8221; email would&#8217;ve been the obvious thing to do. But I don&#8217;t think it would have relieved the sting.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>One of the first emails I read this morning upset me. Someone had inadvertently ripped off my intellectual property. It was obvious that he didn&#8217;t realize he was doing something wrong, because he told me about in the email. Because I knew he had good intentions and, in fact, is a fan of my work, [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-49","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CAREER ADVICE: WHEN YOU SCREW UP - DAN O\u2019DAY TALKS ABOUT RADIO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danoday.com\/blog\/2008\/07\/career-advice-when-you-screw-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CAREER ADVICE: WHEN YOU SCREW UP - DAN O\u2019DAY TALKS ABOUT RADIO\" \/>\n<meta property=\"og:description\" content=\"One of the first emails I read this morning upset me. 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