{"id":12524,"date":"2012-05-02T00:01:54","date_gmt":"2012-05-02T07:01:54","guid":{"rendered":"http:\/\/danoday.com\/blog\/?p=12524"},"modified":"2012-05-01T19:57:53","modified_gmt":"2012-05-02T02:57:53","slug":"radio-advertising-myth-sell","status":"publish","type":"post","link":"https:\/\/danoday.com\/blog\/2012\/05\/radio-advertising-myth-sell\/","title":{"rendered":"Radio Advertising Myth: &#8220;Sell Benefits, Not Features&#8221;"},"content":{"rendered":"<p>Radio commercials should not focus on &#8220;features.&#8221;<\/p>\n<p>Nor (contrary to what you&#8217;ve learned elsewhere) should they focus on &#8220;benefits.&#8221;<\/p>\n<p>They should sell the <strong>results<\/strong> of the product or service being advertised.<\/p>\n<p>People don&#8217;t want the product. They don&#8217;t care about the product. They care only about what the product can do for them.<\/p>\n<p>I don&#8217;t care if Ed&#8217;s Toothpaste has been judged the World&#8217;s Greatest Toothpaste. I want to know if it can keep my teeth cavity-free, my smile gleaming white, and my breath fresh and inviting.<\/p>\n<p><strong>Real-Life Example<\/strong><\/p>\n<p>Right around the turn of this century (boy, does <strong>that<\/strong> make you feel old, huh?), my office manager, Robyn, began nagging me to get TiVo.<\/p>\n<p>This was before most cable television providers offered their own DVR (Digital Video Recorder) options. TiVo pioneered the product category.<\/p>\n<p>It also was in the days when people used video cassette recorders (VCRs).<\/p>\n<p>She nagged me for a year and a half.<\/p>\n<p>She had TiVo, and now she was trying to convert me.<\/p>\n<p>&#8220;You really should have TiVo, Dan.&#8221;<\/p>\n<p>&#8220;Why?&#8221;<\/p>\n<p>&#8220;Well, it lets you record any program.&#8221;<\/p>\n<p>\u201cRobyn, did you ever hear of a VCR?\u201d<\/p>\n<p>\u201cWell, yeah, but you see, you can record a program and you can watch it whenever you want.\u201d<\/p>\n<p>I said, \u201cYeah, see, Robyn, I can actually take any videocassette I want and play it whenever I want.\u201d<\/p>\n<p>\u201cDan, you don\u2019t understand. <em>It changes your entire television viewing experience.\u201d<\/em><\/p>\n<p>That was the problem. Nobody wants to have their television viewing experience changed.<\/p>\n<p>Did you wake up this morning thinking, \u201cGosh, if only I could find a product or service that would change my television viewing experience?\u201d<\/p>\n<p>Eighteen months after Robyn began her Make Dan Get TiVo campaign, I had lunch with a friend of mine. He had just gotten TiVo.<\/p>\n<p>I said, \u201cReally? So what do you think?\u201d<\/p>\n<p>\u201cDan, it completely changed my television viewing experience.\u201d<\/p>\n<p>I wanted to scream.<\/p>\n<p>\u201cWhat do you mean?\u201d<\/p>\n<p>He said, \u201cI don\u2019t channel surf anymore.\u201d<\/p>\n<p>I said, \u201cGeez, I thought you were a busy guy. You\u2019re telling me that you frequently spend time at the edge of the sofa with a remote control, looking for something to watch?\u201d<\/p>\n<p>\u201cNo,&#8221; he said. &#8220;That\u2019s not what I mean. What I mean is with Tivo, whenever I turn on my television, there is always something I want to watch.\u201d<\/p>\n<p>That was the day I decided to become a TiVo customer.<\/p>\n<p>So, the product or service for which you&#8217;re about to write a radio commercial: What are the <strong>results<\/strong> the consumer will enjoy by purchasing that product or service?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Radio commercials should not focus on &#8220;features.&#8221; Nor (contrary to what you&#8217;ve learned elsewhere) should they focus on &#8220;benefits.&#8221; They should sell the results of the product or service being advertised. People don&#8217;t want the product. They don&#8217;t care about the product. They care only about what the product can do for them. I don&#8217;t [&hellip;]<\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":{"0":"post-12524","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-uncategorized"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Radio Advertising Myth: &quot;Sell Benefits, Not Features&quot; - DAN O\u2019DAY TALKS ABOUT RADIO<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/danoday.com\/blog\/2012\/05\/radio-advertising-myth-sell\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Radio Advertising Myth: &quot;Sell Benefits, Not Features&quot; - DAN O\u2019DAY TALKS ABOUT RADIO\" \/>\n<meta property=\"og:description\" content=\"Radio commercials should not focus on &#8220;features.&#8221; Nor (contrary to what you&#8217;ve learned elsewhere) should they focus on &#8220;benefits.&#8221; They should sell the results of the product or service being advertised. 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