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A Loyal Reader Asks:

“Do you have a checklist for air talents as they prepare for and
handle themselves at a live remote…?”

At a remote (on-site, live broadcast, known in some parts of the world as an “O.B.”), the sole job of every staff member — air talent, technician, intern, salesperson — is to make friends for the radio station.

Too Hip For The Showroom

Here’s the attitude that most radio people have at remote broadcasts:

“I’ll stand around, and if someone comes up to talk to me, I’ll be polite to them. Maybe.”

But that’s not enough.

Every remote broadcast, every public appearance is a golden opportunity to win new friends…to become their “favorite radio station.” And many of those potential new friends are intimated by you.

They are shy.

You are in “show business.” You are a celebrity….Or, at least, part of the “glamorous” world of radio.

They would like to talk to you, but they don’t know what to say.

How do you make friends at remotes?

1.  Take the initiative; don’t wait for them to work up the nerve to approach you.

2.  Smile.

3.  Offer your hand.

4.  Look them in the eye.

5.  Ask them for their names and then use their names while talking to them.

6.  Introduce them to others at the event — fellow station employees, sponsors, or other attendees.

If after a remote broadcast your radio station doesn’t have more friends than before it began, your station hasn’t done its job.

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Will somebody please step in and issue a recall on all Southern California car dealer association radio advertising?

Here’s the latest entry in this Motorcade of Shame.

First they get us to envision an auction. Some sort of sporting event. Then an opera.

Y’know, for the typical luxury car buyer who enjoys auctions, sporting events and the opera.

But you pictured an auction, right? And an opera? (And maybe an air horn blaring in a stadium.)

And how clearly did you see “the Lexus Zero-To-60 Pre-Owned Sales Event”?

And exactly who has instructed all North American automobile dealers to call their promotions “Sales Events”?

Instead of “Sales Events,” why not come right out and declare them to be “Come Give Us Your Money” events?

They have a “large selection” of vehicles “available.” Wow! Stop the presses!

CAR DEALERS HAVE LARGE SELECTIONS OF VEHICLES AVAILABLE!

The vehicles, by the way, are “meticulously inspected.” No word on how many passed the inspections, but every doggone one of them was inspected.

Oh, and don’t forget our hybrids! They break ground, which apparently is a major selling point.

1.9% financing! Irresistible lease rates!

They do a give a deadline. Of course, that deadline was 5 weeks from the day I heard this commercial, so it doesn’t exactly build a feeling of urgency.

And what do you say we wrap up this baby with two Calls To Action and 12 seconds of Advertising Weasel Words?

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The current issue of my Radio Advertising Letter:

• Features a critique of a radio commercial for an Indian restaurant

• Addresses the all-too-common practice of throwing in “Follow us on Facebook/Twitter” at the end of a commercial for no good reason.

This post is for my subscribers to use to add their own comments, thoughts, rejoinders, etc.

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Illustration © 2010 by Bobby Ocean

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The Honeymooners TV showThe line as delivered by Art Carney…

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