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WHY YOU SHOULD AVOID “RADIO COUPONS”

radio advertising graphicA loyal reader writes:

I’m a production director and one of my Account Executives has a client that is INSISTING on a radio coupon (by the way, it’s an additional 5% off — BIG DEAL).

I’ve told the client NO on several separate occasions.  Finally I was overruled by my station owner.  He told the AE to include the radio coupon in the ad and write the client a letter stating that this won’t work.  I still think we should stand firm, but he’s the owner.

My purpose for writing is I would like your permission to include an excerpt from HOW TO EDUCATE YOUR CLIENTS about radio coupons in this “letter to the client”.  (I added a 4th reason at the end – see below).  The entire excerpt is below.

RADIO COUPONS
by Dan O’Day

“Mention Radio X and you’ll also receive….”
“Tell us you heard this radio commercial, and….”
“Ask about our ‘radio special,’ and….”

In “the business,” it’s known as a radio coupon.

Why Your Advertisers Want To Do This

Your advertisers have an excellent reason for wanting to include such a line in their commercials:

They want accountability and they want some concrete way to measure the effectiveness of their radio campaigns.

Why You Never Should Allow It

It seems logical to them, but there are four good reasons why you shouldn’t allow them on your station:

1.  They don’t work.
2.  They make your client sound cheesy.
3.  They make your station sound cheesy.
4.  THEY DON’T WORK.

Sure…Go ahead! (My book goes also explains the reasons behind those reasons.)

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Today I guess I’m talking pretty much about me, not about you and our industry.

radio advertising graphic

(Artist's Rendering; Not A Real Photograph of Me, Exhausted)

But I’m hoping what has me exhausted me also has you excited, or interested, or perhaps intrigued.

After months of driving my webmaster crazy (okay, that hasn’t stopped), yesterday I launched The Dan O’Day Radio Advertising Advantage.

It’s some strange hybrid of Teleseminar of The Month meets Group Coaching Call of The Month meets Private Coaching Call of The Month meets Online Video Training meets Other Cool Bonus Stuff That Continually Gets Added To The Private Member Site…

…plus occasional physical products that I’ll be shipping to members once all the dust settles.

If you haven’t checked it out, you can test drive the entire program for a full 30 days for about the cost of a burger, fries & Coke.

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It’s the moment of truth.

Months of planning, configuring, testing, reconfiguring…

Will enough radio advertising people agree my Radio Advertising Advantage is a valuable, unique resource?

You can give it a 30-day test drive for next-to-nothing.

Here are all the details.

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radio advertising graphicTime for another look at award winning radio commercials — spotlighting the good and the bad from the 2007 Radio Mercury Awards

This one was a finalist in the “PSA” category.

SPOILER ALERT: I strongly advise you listen to this spot now without first reading anything else on this page.

That’s a very interesting, unexpected approach.

Excellent use of storytelling — not just the surprise but the way you slowly were led to it. You thought you knew what was going on until that “huh?” moment threw you…and then the new mystery was resolved.

In its own way, this spot — created by Basecamp Advertising/Phillips Ramsey — is a 60-second version of the structure employed in the film, THE SIXTH SENSE.

The only problem with this radio spot is a big one: There is no real Call To Action.

Yes, it grabs and keeps your attention.

Yes, it’s dramatic.

Yes, it’s well constructed.

But no one is going to call the toll-free number for more information.

I don’t blame the producers of this spot. I’m sure the American Heart Association simply didn’t give them a true, active goal.

“To raise awareness.” Maybe decades ago, when Americans first were told about “the silent killer.” But the dangers of a blood clot blocking an artery or blood vessel now are part of the cultural vernacular.

Yes, of course not everyone is aware…or as aware as they should be.

But neither the people who “already knew that” nor the “I didn’t know that” folks are going to call that toll-free number for more information.

This campaign attracted positive attention for the advertiser, which I’m sure they enjoyed. It’s an admirable creative work.

But the advertiser needed to provide the agency with a realistic way for affected to listeners to act on the message.

Like what?

Like an easy to remember Web page where you can download “10 Ways To Know If You Or A Loved One Is Having A Stroke.”

Or “What To Do If You Think You Might Be Having A Stroke.”

Something.

But this advertiser had nothing except the desire to “spread the word” rather than influence behavior.

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RADIO CONTEST WINNER — SURPRISE!

radio contest winner graphic

Illustration © 2009 by Bobby Ocean

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