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Another way for radio program directors to succeed:

Inspire Your Troops.

I’ll always remember the legendary Gary Owens reminiscing about his days as the morning host at KFWB/Los Angeles. Early 1960s. KFWB was a Top 40 station that owned the market.

His program director was the equally legendary Chuck Blore.

I asked Gary what it was like to work for Chuck.

Gary replied, “Chuck made us feel like we could do anything. He had so much confidence in us that we couldn’t help but feel confident, too.”

Twenty years later. Same market, different legendary L.A. Top 40 station: KHJ.

My late, greatly missed friend, Terry Moss, was a KHJ jock.

He was assigned to work a shift on New Year’s Day, a Saturday. He lived an hour away from the station, and he planned to celebrate late New Year’s Eve.

To make sure he didn’t miss his shift, Terry booked a motel room near KHJ. He celebrated heartily, came back to the motel, and left a wake-up call for a few hours later.

Either the wake-up call never came, or Terry never heard it. He slept right through his shift.

On Monday morning, Terry fearfully entered the radio station, seriously doubting if he still had a job.

The first person he encountered in the KHJ hallway was his program director, Charlie Cook.

Charlie fixed him with an icy glare and said, “Do you feel worse right now than you ever have in your entire career?”

“Yes,” Terry admitted.

“Good!” said Charlie.

And with that Charlie walked away, and he never spoke of Terry’s blunder again.

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TRUTH IN ADVERTISING ON THE STREETS OF L.A.

At first I was skeptical, but then I went into the store.

outdoor advertising

I made them a reasonable offer, and by golly they did refuse it.

 

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radio program director advice

Ethics. Try To Have Some.

Ethics.

Try to have some.

Some years ago I heard about this guy who was working his first radio program director job at a well-known, medium market “heritage” talk station.

His previous job: Editor for a radio trade publication.

He ran ads in “the trades,” inviting talk show hosts to apply for work with his station.

And he responded to the job applicants with a form letter that said something like, “You’re not quite ready to work at Radio X. But for $250, I can coach you to improve your talent.”

At best, that’s a conflict of interest.

At worst, it’s fraud: Using his employer’s name and resources to troll for side business.

By the way, under his “leadership” the station’s ratings plummeted. I’ve lost track of the number of stations he worked at, bouncing from market to market.

I just now checked to see where he’s working today.

He’s a “consultant.”

Well, that what he says. Oddly, his website doesn’t mention any current or former clients.

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First, the radio commercial….

As usual, this restaurant radio commercial tries to say too many things and, as a result, ends up saying nothing.

– You can see the Queen Mary

– It’s at Parker’s Lighthouse in Long Beach

– You can enjoy “supper club dining”

– Great steaks

– Fine wines

– Live music

– And here’s our phone number twice. Because unlike most people, when you hear about a new restaurant you immediately call to make a reservation.

Meanwhile, the rest of the world checks out the restaurant online…if the rest of the world knows where to find the restaurant’s website.

The Queensview Steakhouse does have a website.

No, the website isn’t very good:

Hint to restaurants: Diners want to view your menu online, not to download a PDF version.

Hint: One of the most common reasons people visit a restaurant website is to find the address. Don’t make them search for it; feature it on your home page.

On the other hand, the home page features a video that uses a fuller version of that musical theme. The video does a  good job of bringing to life the images so ineffectively alluded to in the radio voice over.

New restaurant with a website with a video that “sells” the experience it offers? This radio commercial should have been used to drive traffic to the website.

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